Terms and Conditions
§ 1 Scope and Contracting Parties
(1) These General Terms and Conditions (hereinafter “GTC”) apply to all contracts for the booking of seminars, workshops, training sessions, coaching sessions, consulting services, and support services (hereinafter collectively referred to as “Services” or “Seminars”) concluded between Tobias Bremer, trading as “tb consultancy”, Buchholz 75, 02894 Vierkirchen (hereinafter “Provider”) and the customer (hereinafter “Customer” or “Participant”).
(2) For the purposes of these Terms and Conditions, a “consumer” is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity (Section 13 of the German Civil Code (BGB)). An entrepreneur is a natural or legal person or a partnership with legal capacity that, at the time of concluding the contract, is acting in the course of its commercial or self-employed professional activity (Section 14 of the German Civil Code (BGB)).
(3) Any general terms and conditions of the customer that differ from, conflict with, or supplement these terms and conditions shall become part of the contract only to the extent that the provider has expressly agreed to their validity in writing.
§ 2 Conclusion of the Contract and Registration
(1) The description of the seminars on the website www.tbconsultancy.de does not constitute a legally binding offer, but rather a non-binding invitation to the customer to submit an offer.
(2) Registration for a seminar may be completed using the booking form provided on the website, by email to contact@tbconsultancy.de, or in writing. By registering, the customer submits a binding offer to enter into a contract.
(3) The contract is concluded as soon as the provider confirms the registration in writing (e.g., by email) (booking confirmation). An automated acknowledgment of receipt does not constitute a booking confirmation.
(4) The number of participants per seminar is limited. Registrations will be processed in the order in which they are received.
§ 3 Scope of Services
(1) The specific content, date, and location of each seminar are set forth in the service description on the website or in the individual booking confirmation.
(2) Unless otherwise expressly stated in the service description or booking confirmation, the participation fee for the open seminars in Boltenhagen includes the full package, consisting of seminar participation, seminar materials, daily meals (coffee breaks, lunch), and accommodation at the event hotel for the duration of the seminar.
(3) Unless otherwise expressly stated in the booking confirmation, the price does not include travel expenses to and from the venue, minibar charges, telephone charges, and other hotel-related incidental expenses, as well as additional nights’ accommodation outside the seminar period.
(4) The Provider is entitled to make minor changes to the content, organization, or personnel (e.g., changes to the agenda, a change in the venue within the same location), provided that such changes are reasonable for the Customer and the overall nature and learning objectives of the seminar remain unchanged.
(5) If the provider is obligated to provide consulting or support services, this constitutes a service contract within the meaning of Sections 611 et seq. of the German Civil Code (BGB). The provider is not obligated to achieve a specific economic or other result.
§ 4 Prices and Terms of Payment
(1) The prices listed in the service description or booking confirmation apply. All prices are in euros and do not include the applicable statutory value-added tax (currently 19%), unless otherwise expressly stated.
(2) The invoice will be sent in writing along with the booking confirmation or shortly thereafter. Unless otherwise expressly stated on the invoice, the participation fee must be paid in full, without any deductions, to the account specified on the invoice within 14 days of the invoice date, but no later than the start of the seminar.
(3) For last-minute bookings (less than 14 days before the seminar begins), the participation fee must be paid immediately upon receipt of the invoice, but no later than the start of the seminar.
(4) If the customer defaults on payment, the provider is entitled to charge default interest at the statutory rate (§ 288 BGB) as well as a flat-rate reminder fee pursuant to § 288(5) BGB. The provider reserves the right to claim further damages.
(5) The provider is entitled to make participation contingent upon prior full payment of the participation fee.
§ 5 Withdrawal / Cancellation by the Customer
(1) The customer may cancel their participation at any time prior to the start of the seminar by providing written notice (e.g., by email to contact@tbconsultancy.de). The date on which the provider receives the notice of cancellation shall determine the calculation of cancellation fees.
(2) In the event of cancellation, the following cancellation fees—based on the participation fee (net)—will apply:
• Up to 30 days before the seminar begins: free of charge, subject only to a processing fee of EUR 50.00 plus applicable sales tax
• From 29 to 15 days before the seminar begins: 50% of the registration fee
• 14 days or less before the seminar begins, or in the event of a no-show: 100% of the registration fee
(3) The customer reserves the right to prove that the provider incurred no damages at all or only significantly lower damages, or realized significantly lower cost savings. For its part, the provider reserves the right to prove that it incurred higher actual damages.
(4) The customer is entitled to designate a substitute participant up until the start of the seminar. Such designation must be made in writing. No processing fee will be charged for transferring the registration to a substitute participant. The provider may refuse to accept the substitute participant for good cause (e.g., apparent lack of professional qualifications).
(5) A one-time rescheduling to another date offered by the provider for the same or a comparable seminar is possible—subject to availability—up to 30 days before the original start date of the seminar, for a rescheduling fee of EUR 75.00 plus applicable sales tax. Later rebookings are considered cancellations in accordance with paragraph 2, with a new booking made at the same time.
(6) The provisions of this Section 5 apply without prejudice to any right of withdrawal the consumer may have under Section 12 of these Terms and Conditions.
§ 6 Cancellation and Rescheduling by the Provider
(1) The Provider is entitled to cancel or reschedule a seminar if the minimum number of participants is not reached, if the scheduled speaker is unable to attend at short notice (e.g., due to illness) and a suitable replacement is not reasonably available, or if force majeure or other circumstances beyond the Provider’s control make it impossible or unreasonable to hold the seminar.
(2) In such a case, the provider shall notify the customer immediately in writing. Any participation fees already paid will be refunded in full or—at the customer’s discretion—applied toward an alternative date.
(3) Any further claims by the customer, in particular for reimbursement of travel, lodging, or lost earnings, are excluded, unless the provider caused the cancellation intentionally or through gross negligence, or unless a case under § 10(2) of these Terms and Conditions applies.
§ 7 Customer’s Obligations to Cooperate
(1) The customer agrees to provide the information necessary for conducting the seminar in a timely, complete, and accurate manner, to the extent required for the respective service.
(2) The customer shall ensure that he or she, or the individuals participating on his or her behalf, possess the knowledge and meet the prerequisites required for the respective seminar, to the extent that these are specified in the service description.
§ 8 Copyright and Rights of Use
(1) All documents, concepts, methods, presentations, scripts, models, and other materials provided as part of the seminars and consulting services are protected by copyright. All rights remain with the provider or the respective copyright holder.
(2) The customer is granted a non-exclusive, non-transferable right to use the materials provided, solely for personal or internal business purposes. Reproduction, disclosure to third parties, public performance, modification, or commercial use—including in part—is permitted only with the provider’s prior express written consent.
(3) Participants may not take photographs, make audio recordings, or film during the events without the express prior consent of the provider and all other participants.
§ 9 Confidentiality
(1) The Provider shall treat as strictly confidential all information disclosed during seminars, consultations, and coaching sessions that is confidential in nature or designated as confidential by the client or participants.
(2) The customer and the participants agree to maintain confidentiality regarding confidential information and personal comments made by other participants (“Chatham House Rule”). Such information may not be disclosed outside the event.
(3) The confidentiality obligations shall continue to apply after the termination of the contractual relationship.
§ 10 Liability
(1) The Provider shall be liable without limitation for damages resulting from injury to life, limb, or health caused by a negligent or intentional breach of duty by the Provider, its legal representatives, or its agents, as well as for other damages resulting from an intentional or grossly negligent breach of duty, and in accordance with the Product Liability Act.
(2) In the event of a breach of material contractual obligations (cardinal obligations) due to slight negligence, the Provider’s liability is limited to the amount of damage that was foreseeable at the time the contract was concluded and that is typical for this type of contract. Material contractual obligations are obligations whose fulfillment is essential for the proper performance of the contract and on whose fulfillment the Customer may regularly rely.
(3) In all other respects, the Provider’s liability for damages caused by slight negligence—in particular for lost profits, indirect damages, and consequential damages—is excluded.
(4) The foregoing limitations of liability also apply to the Provider’s legal representatives and agents.
(5) The provider shall not be liable for any damages resulting from the participant’s independent application of the content and methods taught in the seminar in their professional or personal practice. The seminars are not a substitute for medical, psychotherapeutic, or legal advice.
(6) The Provider shall be liable for the loss of or damage to items brought to the event by the Participant only in cases of willful misconduct or gross negligence. In all other respects—particularly with regard to overnight stays at the event hotel—the terms and conditions of the respective hotel operator shall apply.
§ 11 Data Protection
(1) The Provider processes the Customer’s personal data solely for the purpose of fulfilling the contractual relationship and complying with legal obligations. Further details are provided in the Privacy Policy, available at www.tbconsultancy.de/datenschutz.
(2) In order to organize the seminars in Boltenhagen, the information required for hotel reservations (in particular, name and, if applicable, special dietary requests) will be provided to the event hotel. The legal basis for this is Article 6(1)(b) of the GDPR (performance of a contract).
§ 12 Right of Withdrawal for Consumers
Consumers as defined in Section 13 of the German Civil Code (BGB) have a right of withdrawal in accordance with the following withdrawal policy for contracts concluded through distance selling (e.g., via the website, by email, or by telephone) or outside of business premises. Business customers as defined in Section 14 of the German Civil Code (BGB) do not have such a right of withdrawal.
Cancellation Policy
Right of Withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the date the contract is concluded.
To exercise your right of withdrawal, you must inform us—Tobias Bremer, tb consultancy, Buchholz 75, 02894 Vierkirchen, email: contact@tbconsultancy.de —of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail or an email). You may use the attached model withdrawal form for this purpose, although this is not mandatory.
To meet the deadline for exercising your right of withdrawal, it is sufficient to send notification of your decision to withdraw before the withdrawal period expires.
Consequences of the revocation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and no later than fourteen days from the day on which we receive notification of your cancellation of this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.
If you have requested that the services begin during the cancellation period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of your exercise of the right of cancellation with respect to this contract, compared to the total scope of the services provided for in the contract.
Premature Expiration of the Right of Withdrawal
The right of withdrawal expires in the case of a contract for the provision of services if we have fully performed the service and only began performing the service after you gave your express consent and simultaneously confirmed that you were aware that you would lose your right of withdrawal once we had fully performed the contract.
Note on Accommodation Services
To the extent that the contract also includes accommodation services (hotel stays) for a specific date or period, there is no right of withdrawal for this part of the contract pursuant to Section 312g(2)(9) of the German Civil Code (BGB).
Sample Cancellation Form
(If you wish to cancel the contract, please fill out this form and return it.)
To: Tobias Bremer, tb consultancy, Buchholz 75, 02894 Vierkirchen, Email: contact@tbconsultancy.de
I/we (*) hereby cancel the contract I/we (*) entered into for the provision of the following service (*):
____________________________________________________________
Ordered on (*) / received on (*): _____________________________
Name of the consumer(s): _________________________________
Consumer's address: _____________________________
Signature of the consumer(s) (only for paper notifications): _____________________________
Date: _____________________________
(*) Delete as appropriate.
§ 13 Online Dispute Resolution and Consumer Mediation
(1) The European Commission provides an online dispute resolution (ODR) platform, which can be found at https://ec.europa.eu/consumers/odr/.
(2) The provider is neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.
§ 14 Final Provisions
(1) All legal relationships between the Provider and the Customer shall be governed exclusively by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods. With respect to consumers, this choice of law shall apply only to the extent that it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country in which the consumer has his or her habitual residence.
(2) If the customer is a merchant, a legal entity under public law, or a special fund under public law, the exclusive venue for all disputes arising from this contract shall be the provider’s place of business. The same applies if the customer does not have a general venue in Germany or if the customer’s domicile or habitual residence is unknown at the time the action is filed.
(3) Any amendments or additions to this Agreement must be made in writing. This also applies to any amendment to this written form clause.
(4) Should any provision of these Terms and Conditions be or become invalid or unenforceable, in whole or in part, this shall not affect the validity of the remaining provisions. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely approximates the economic purpose that the contracting parties intended to achieve with the invalid or unenforceable provision. The same applies to any gaps in the contract.
As of May 2026